As you know, many trends reach Russia for years. Foreigners have long tasted the charm of online stores, and for some reason we still have phrases in the spirit of “ordering through ebay-this is a long and tiring”. In fact, ordering through ebay is fast, simple and cheap.

It is not so difficult to buy something on the Internet in itself. Make a plastic card, register on several sites – and you can start choosing goods. Then, then, however, they unexpectedly ask money for the parcel by the post office, others find it in the box not at all what they bought, and the others find out that in their hometown everything is much cheaper.

How not to get into a similar situation? What kind of card you need to arrange for convenient Internet shopping? Which sites are most profitable to buy? What goods should never be ordered through the network? How to calculate deceivers among sellers and whether it is possible to return the money if you were still deceived? We publish an article-instruction on Internet shopping, where we answer all these and many other questions.

Design of a plastic card

So, the first thing we need to do is go to a reliable bank and arrange a plastic card there: to pay from the card in our case faster, more convenient and cheaper. You can pay for the purchase in the bank itself, but for this, firstly, you will have to get up from the chair, and secondly, for dollar transfer to foreign accounts in domestic banks they ask for an inadequate commission. In Sberbank, for example, it is only 0.7% – but at the same time at least $ 15 (about 450 rubles). Accordingly, if you decide to order yourself a new cover for a cell phone, then pay for a bank transfer as much as for the order itself, if not more. Add paperwork here, communication with bank employees … Yes, and the transfer itself takes a decent time – at best from 3 to 5 working days.

When designing a plastic card, you need to pay attention to several important points.

Firstly, although many call plastic cards credit cards, we now need not a credit card, but a debit. This is a map on which exactly the amount that you will credit on it will be lying, and you will be free to dispose of it at your discretion.

Secondly, the card needs a classic, Visa payment system (preferable) or Mastercard. From cheap options like Visa Electron or Maestro, we recommend that we refuse. Bank employees sometimes call them ideal for payment of foreign orders, but modestly clarify that they accept such cards, unfortunately, not everywhere. So, any site on which we tried to pay the order by Visa Electron by without hesitation, it was wrapped – and this result is quite predictable. Such cards are well suited for accruing salaries or scholarships, but not for purchases on the Internet.

In Sberbank, debit cards are issued to citizens who have reached 18 years of age, the manufacture of the card takes up to 10 working days. For service they ask for 750 rubles in the first year and 450 rubles in subsequent. Every three years you need to come to the department and change the card for free.

In this article, we are talking about Sberbank, since it has branches in most cities in Russia, but it is not necessary for you to draw up a map there. The author of the article, for example, uses a card of another bank – the design of the card and service in it costs a little more, but it is released within 1 to 3 days, it is possible to issue a card to a citizen who has reached 14 years of age, and there are a number of other amenities.

If interested, tell your friends that you are paying for Internet purchases from a bank card, let them also order something through the network with you. So you can save on delivery, and it’s just nice to help good people. Boxes of sweets and other bonuses – by agreement.

Additional banking services and security

A plastic card not only makes it possible to pay for purchases on the Internet and advanced stores of your city – as a rule, banks offer cards to a number of additional options.

Very convenient service "Internet bank". Having registered in the Internet bank, the card owner can manage his money from any place from any place where there is a network. "Internet bank" will allow you to constantly monitor the amount on the card, without a commission instantly replenish accounts of cell phones, pay for utilities, and transfer money to other people's accounts. Alternative service "Mobile Bank" gives access to the same operations through a cell phone, but it is far from so convenient and it costs small, but money.

Try to keep your bank card not to catch the eye of strangers. The PIN code issued in the secret envelope is not a panacea, and it is used only when working with an ATM. All information necessary to pay for the purchase over the Internet, you will not believe, is applied to the surface of the card itself – and anyone who knows where to look can hypothetically use it. It will not be possible to order something at your home address for the attacker (the card is strictly attached to the address of its owner), but it is quite possible to pay for some virtual goods using a stolen card.

For the safety of payments through the Internet bank, on the contrary, you should not worry: there all operations are carried out either using special cards with disposable passwords, or with confirmation on a cell phone. Even if an attacker picks up a password from the Internet bank, he will need either your mobile phone or already mentioned steaming card for an operation with money.

You can protect yourself from thieves if you just do not keep money on the card. Sunny and those at the expense of about the amount that you are going to spend – and even the most skilled thief will not be able to rob you when there is nothing to take.

PayPal money transfer service

Further, according to the plan, we have registration on the service of money transfers PayPal. Why is it necessary?

Firstly, once registering and entering personal data (surname, name, card number, mailing address, etc.p.), you will greatly simplify the payment process in the future: everything will be reduced to entering the login, password, e -mail of the addressee and the amount of money. Your cards will be stored on the system of the system for seven locks, and even the seller to whom you transfer money will not recognize either the card number or the name of the bank, the services of which you use.

Secondly, confirmation of payment through PayPal is delivered to the seller instantly. Simply put, you do not wait until the Russian and foreign banks agree among themselves, last several weekends and after a couple of days will finally transport your money. No, when paying through PayPal, the seller will see the payment listed on the same day – and with a clear conscience will go to the local post office to send you the long -awaited order.

Thirdly, PayPal was created by the same people as eBay, only a little later. On the virtual streets of Ebay, not every seller will offer you payment through the bank, but almost everyone will be happy to accept PayPal.

This system has only two minuses, and it is easy to come to terms with them.

PayPal takes 2-3% of the commission for translation. Some sellers, especially selling expensive goods, ask the buyer to pay for the commission. In this case, the goods will cost a little more than indicated at the auction – but transferring money through the bank would still be more expensive and slower.

In addition, persons living in Russia (and many other countries) allow PayPal only to send money, but not accept. This is due to the lack of legal guarantees from the Russian Federation. The logic is this: here the hackers began to throw Americans from Tynda from somewhere from Tynda, and no one thinks to catch them at the request of PayPal. No, it’s better to do it without receiving money. So entrepreneurship, alas, will have to be postponed for an indefinite period.

Card binding to PayPal

PayPal registration process is quite simple: you will need to choose the type of account ("Personal. For persons buying over the Internet "), as well as enter information about themselves and their plastic card.

Binding to the PayPal account is carried out at the email address – it will become your username in this system.

First of all, an exemplary payer will confirm the email address and his solvency. To do this, you will send you the standard letter “follow the link, and we will believe that this is true your e-mail” and for a couple of days they will freeze a small amount on the card account-about two dollars. You must look at the identifier of the operation (it can be easily tracked by the strange word Expuse) and introduce several numbers indicated there on PayPal. The easiest way to do this is with the help of an Internet bank-or, if not, call one of the branches of the Bank of the Real or to visit there personally.

If everything worked out, congratulations! Now you are a “proven” person for the PayPal system, and sellers will be happy to work with you.

By the way, there are times when the seller asks you to confirm also the home address on the PayPal website. Alas, but, according to the official certificate, "at present, most addresses outside the United States cannot be confirmed". You will have to refer to this fact and provide the seller with several photos of the documents in which your address is indicated, or some parcel that you received before. As a rule, such evidence is enough, and a calmed seller sends a product with a clear conscience.

We consider a plastic card

Online stores require some data from your plastic card to confirm the payment. Usually you need to fill these columns:

1. Card Type – Type of your card – Visa, MasterCard, Maestro and so on (Field 1 in the photo).

2. Cardholder’s Name – the name and surname of the owner. Are indicated on the front side of the card, and they must be introduced by Latinity exactly as the bank printed (field 2).

3. Card Number – card number. 16 digits indicated by groups of four on its front side. On sites, as a rule, it is entered without spaces (field 3).

4. Expiry Date – a year and a month to which the card is valid. It is also knocked out on the front side of the card, something like 01/10-if the card is valid until January 2010 (field 4).

5. CSC/CVC/CVV Number – verification code that is printed on the back of the card. These are the last 3 or 4 digits grouped on the right in the painting window (field 5).

The choice of goods and the rules of the bargain on ebay

Well, the preparation can be considered finished, and we smoothly move on to the review of the main site where we are going to purchase something, auction ebay. For many, I bought the phrase on ebay and “bought on the Internet” synonymous, and for a reason. Every second on ebay, on average of $ 2000, transactions are carried out. An impressive amount for one second, is it not true?

In 2010, Ebay launched an official Russian -speaking version, ebay.ru, but, alas, she greatly upset users advanced. Adding prices in rubles and partially transferring the interface (even the names of the categories of goods remained in English), the developers cut off the possibility of participation in the auction and generally greatly simplified the entire system. We will not waste time on this “step to Russia” and register on the main international website ebay.Com.

The goods presented on the virtual expanses of the store are sorted by convenient categories and are ordered by many parameters. By going to the cell phones section, you can take the models both by the brand name and the characteristics of interest to you. Want to support two SIM cards, the presence of Bluetooth and a replaceable flash card? Yes, easily, the site will immediately give out all suitable options.

Take a look at the resulting list. Each lot has several characteristics by which the site offers sorting is the price, time before the end of the trading (Time Left) and the seller chosen by the seller of the sale scheme. If you see something like “0 bids” or “1 bid”, then the seller holds an auction and the figure before the word “Bids” indicates how many bets have been made at the moment. If it is written “Buy it Now”, then the seller asks for the goods exactly the amount indicated in the “Price” column (in this case, you may be asked to pay for the purchase immediately). The third option, Buy it now or Best Offer, allows you to either immediately pick up the goods at the specified price, or send the seller an offer with the amount that you are ready to give for the goods. If the seller agrees to throw off the price to the proposed, then you automatically take the goods and have to pay for it. The number of permissible proposals is limited, so you will not be able to torture the seller, each time increasing the amount per dollar.

Those who want to participate in the auction should remember a few points.

The amount you indicate is the permissible limit of your bet. If, at the current price of a product of $ 10, you offer $ 100 for it, then the price will increase only one step of the rate by amounting to $ 11. When other buyers offer their bet, Ebay will automatically answer them for you. If the price exceeds $ 100, your intervention will be required – you will need to decide whether you will continue to be traded or not.

For most running lots, they begin to fight actively in the last five minutes before sale, so it is best to track this moment and make bets then. It does not matter that someone was ready to raise their bet at times: if in the last second the maximum offer was yours, you will pick up the goods. But there is one difficulty: when we have a day, in the USA-night, and if an American sells the goods, then the end of trading may come at 3-4 in the morning. Here, however, you can’t get anywhere – if the product is really interesting, you will have to go to such victims. At the same time, look at the dawn.

Description of the goods

Before buying a product, you need to familiarize yourself with its description. First of all, check whether the shipping and Payments is present on the Payment Method: PayPal line, which means that the seller accepts payments through our system. Next, pay attention to the column "shipping to" in the window of Shipping and Handling. Here are the countries to which the seller sends the goods and indicates the estimated cost of delivery.

We looked? Now forget them. If you live in Russia, then always clarify with the seller how much delivery will cost your address. Let him go or call his mail, which you will then be very surprised when you see the final score. Ask the seller is easier: in the Seller Info section in the upper right corner you need to click the ASK A Question button and write a short question in the spirit of "Hello! How Much Is Shipping To Russia?". If you have not found Russia in the list of countries, then the question will be different-“Can you ship it to Russia please?". Now, if the seller answers you, how much the delivery costs, he would be required to demand the same amount. If that – you can always remind him of this letter. The second question, if you're lucky, you will also receive an affirmative answer. The seller, of course, is lazily strain with the design of international departure, but if a person really needs, then why not? When you buy several things from the same seller, the total cost of delivery may well decrease – it is also best to talk on this topic in advance.

Now find the Condition Condition on the Description tab. The goods can be one of the three categories. “New” is a new thing in factory packaging, which no one has yet discovered before you, “used” is a former product, “Refurbished” – a restored product. If everything is clear with the first option, then the “USED” frame is actually wide. When buying former use of things, you need to be especially careful. It is one thing if the seller opened a box with a new laptop, he decided that he was not satisfied with the color and sells him. It’s completely different, if the laptop is already five years old, it was dropped several times on a concrete floor, the sound card refused last fall, and a couple of weeks ago red stripes ran across the screen.

Under the category of "USED" also pass goods that, in principle, do not work and do not cope with their tasks-some kind of payments, spare parts, for example. Someone buys them for repair, but if you are not among these professionals, it is better to go around such lots by the side.

With a restored technique, the situation, frankly, is a lottery. It’s like a machine that was washed and repainted after a serious accident: many will simply be uncomfortable to sit behind the wheel, and how much such a car will last – a big question. So the technique after replacing parts at the plant, of course, will work normally, but how long it will last and whether any hardware conflict will pop up in a month is unknown. To contact or not with such lots – you decide, but be sure to pay attention to the line of the Condition, since the outwardly restored thing will most likely look like new.

Sellers-workers

The main part of the description of the goods, as a rule, is designed by the seller in free form-and if somewhere the dog is buried, then it is here. To find it, it is extremely desirable to know the English language and the specifics of communication on ebay.

Carefully, until the last bean, study the text given by the seller, especially the one written in small font. If the seller was silent about something, this is an occasion to hold him accountable, but if the defect of the goods was indicated in the description-sorry.

Take a look at the above pictures – as a rule, it is easy to understand whether the seller made them or just found an illustration on the network. If in doubt, ask to send a photo of the very thing you want to buy.

Surely you heard the famous story about the sale of Box of Xbox – boxes from the Xbox prefix. The inattentive buyer was very surprised when he discovered that the prefix itself was not part of the lot, and the seller remained clean before the law-he honestly wrote everything in the announcement of the sale.

Often, instead of magazines on ebay, they offer their scanned versions on the DVD-Bolvanka; It happens that they sell links to download some files; A toy model of hydraulic from Starcraft , Such a beautiful and realistic in the picture may turn out to be a set of low -quality details, which then you will have to glue it yourself.

For more than one year, buyers will be foolish, selling supposedly precious products. Imagine the situation: the seller for reasonable money offers to buy "Gold Ring". In the picture in front of you – the present -looking gold ring, perhaps even the sample is indicated. But after all, bad luck-the word "gold" in the name describes just the color, and not at all the metal from which the ring is made. The real gold ring should be called “Solid Gold Ring” – everything else is most likely jewelry, which just really wants to seem gold.

In general, you must always remember that free cheese happens only in the mousetrap. See a sophisticated smartphone for 1000 rubles – you should be wary, you are definitely going to deceive you. Read the reviews of previous customers, with double attention, look in the description of the very line scored. In most cases, unprecedentedly cheap lots are just the next Gold Ring. Sometimes it’s even interesting to order some inexpensive thing to find out what the seller will deceive you-the fantasy of modern Ostapov Bender definitely deserves praise.

By the way, you are also just obliged to know about the review system (Feedback). After each transaction, the buyer and the seller write to each other a short text, literally in one line, and positively/neutrally evaluate the experience of work. All reviews are publicly available, and if your buyer’s card is filled with phrases in the spirit “did not pay for the goods”, then very soon no one will simply want to deal with you.

Good reviews are always in price, and even if you and the seller parted in some ways and canceled the deal, but by agreement, it is better to put each other's advantages.

The downside should be threatened to a person whose goods did not suit you with something. If the amount of the transaction was insignificant, then the seller will rather return the money to you than agree to receive a negative review.

Conflict situations

There are sellers acting according to the ebay, "on the scheme" on the sort of signed and escaped ".

The system is such. For some time, a person works exclusively as a buyer and raises his rating due to good reviews. Having named a variety of wrappers from chewing gums and stickers with Pokemon, he receives an asterisk of an honest user ebay and at this moment sharply changes behavior. Now he offers a cloud of expensive goods at broken prices, and having received a lot of orders, he just takes all the money and disappears. He, of course, did not have these goods at him, and law enforcement agencies will now have a headache where to look for him. Most likely, by the first request with an apology, the buyer will return the money, but you don’t want to spend your time and nerves even in such a situation. It is easy to avoid a setup: just view the activity on which the seller filled himself a rating.

There are a number of countries that you are afraid to work with by definition. The leading here, alas, Russia and China.

Russians are amazingly optional. There was a case: a person sold vinyl records by mail. The order was discussed in advance, the goods went to the buyer, but a month later he returned back in a strongly rumpled state. As it turned out, the client simply refused to pay fifty rubles for the standard transfer of the imposed payment and because of this the parcel was sent back. The seller was so upset that he now sells records exclusively at a personal meeting. And there are many such stories: while people are trying to buy not honestly, but profitable.

With the Chinese, the situation of a different plan – in the country they produce many counterfeitations stylized for goods of famous firms. At the beginning of this year, the author of the article himself bought a cheap flash drive of Kingston with a volume of 128 GB. According to the description, the goods were quite decent, but when the flash drive was delivered, it turned out that it was from the category of devices described in the article “Big Kush” of the June Gamery ”. Fake! 128 GB did not write down on her in any way – even one was difficult to place. This time, however, was still lucky: the seller was caught on deception and deleted from eBay, and the money for the flash drive was returned in the form of a certificate – a special code that reduces the next purchase for a certain amount (there is an eBay purchase insurance – the auction owners return the money if the auction if the auction is The seller sends a fake or disappears from the connection). From the flash drive, let it barely work, it turned out a good keychain keychain. And everything could have developed in a completely different way: when you ask to return the money Fruity Chance Casino sister sites – Part of Platypus B.V. Casinos, many savvy sellers in response ask to return the goods, and you won’t believe it, in the form in which he was sent. Accordingly, some unpacked flash drive will not suit them anymore, and Kingston or not-they don’t know even to know.

If you are in a similar conflict situation, the ebay support service will help to resolve it. Never discuss the details of the transaction through personal e -mail, communicate with the seller only on the site – in this case you can always turn to correspondence and prove your case.

The standard period during which you can write to the EBAY support service is 45 days from the date of purchase. It is believed that during this time the goods will be delivered to any point of the planet, the buyer will be able to familiarize himself with it and leave the review. Due to these 45 days, Russian buyers fell into an unpleasant history at the beginning of the year. For unknown reasons, departures were very delayed on the road, and the buyer, who after 40 days did not receive his order, began to sound the alarm. Since the parcel was lost, the seller had to send similar goods again or return the money – both, of course, did not go to the benefit of the business. There are cases when people, albeit with a delay, delivered the ordered goods several times, and even returned the money. As a result, many sellers simply brought our country in the blacklist and stopped working with it.

What to buy and where

It is profitable to order via the Internet because you do not need to pay for the work of extra intermediaries. Before getting to your city, goods are transferred from one person to another, and at the same time everyone has their own percentage of the transaction. On the Internet, we pay only mail for delivery.

There is a myth that through the network sellers get rid of unwanted goods. In fact, they do not have to do this. The Internet has long ceased to be a niche trading platform. If the store is summed up on the sale of bad goods, then they will immediately fill up with negative reviews and it will simply be left without customers.

It is convenient to buy clothes over the Internet – knowing your size and sites that you can trust, you can find a high -quality branded product for quite reasonable money. Many labels producing clothes have long have their own online stores, and prices are lower than that of the manufacturer, probably, simply does not exist.

In the vast expanses of the same ebay, a variety of ancient items are quite cheap – foreign cameras, vinyl records with records, old issues of famous magazines. Some Cosmopolitan, published in 1911, is easily given for several hundred rubles-for the seller this is a deal from the category of “get rid of garbage”, and someone dreamed about this all his life. On ebay you can also find unexpected gifts – a coin of the beginning of the last century, a thick manga in the original language.

It is quite reasonable to order all kinds of gadgets via the Internet. The ubiquitous iPad at the time of writing the article was officially not sold in Russia, but many have already acquired it – most helped most with the purchase of all the same mail and ebay. At the same time, dissatisfied with the device, without problems, sold it (used!) in Russia, and even more expensive than they bought themselves.

When ordering a product, take into account whether it will work in our country. On the one hand, on the iPhone there is not a single button with Latinitsa, and the problem of foreign keyboards will be unfamiliar to him. On the other hand, the device can be tied to some operator like AT&T, and the Russian SIM card will refuse. Or wheels – a textbook example. Any player loses audiodiski without problems, and well-known songs are not required, but DVD releases have a regional protection code, and you will hardly find the Russian track.

Products purchased via the Internet, most likely, cannot be repaired under the warranty for free. But if the technique breaks down, you can always contact the nearest service center, where specialists will easily correct the mistakes they have long known for a fee. Of course, if I do not break the iPad, with its breakdowns there are probably not yet familiar.

The package tracking system

Expensive parcels, as a rule, can be tracked via the Internet (usually this option is paid). The package is assigned a unique code, Tracking Number, and you, entering this code on the website of the carrier company, receive all the information about the movement of the goods.

Typically, parcels are delivered using United States Postal Service and Russian Post, and you can track them from these links:

http: // trkcnfrm1.SMI.USPS.COM/PTSINTERNETWEB/InterLabelinquury.do

http: // www.RussianPost.ru/Resp_engine.ASPX?Path = RP/Servise/Ru/Home/Postuslug/Trackingpo

If you see that the parcel has arrived at the delivery site, you can safely take a passport and go to the nearest post office.

What is better not to buy

It is amazing to talk about this in such an article, but there are goods that are either difficult to find on the Internet or to buy unprofitable.

First of all – the golden rule: it is most profitable to buy a thing that weighs relatively little and is relatively little. The restriction in size and weight was invented by mail, because the cost of its delivery directly depends on the severity and dimensions of the parcel. And if the seller is somewhere in America or Australia, then it will be especially expensive to deliver the cargo from there. If you want to buy something harder than ten kilograms, calculate everything well and study the price list of Russian stores: the cost of delivery may well block the difference in price.

Customs monitors the prices of shipped goods. In the Decree of the Government of the Russian Federation of November 29, 2003 No. 718, the most important point number eight can be found for us: “Individuals can receive goods sent in international postal items without paying customs duties, taxes, if the value of such goods sent within one week addressed to the address one recipient does not exceed 10,000 rubles. If an individual receives goods sent in international postal items, the cost of which exceeds 10,000 rubles, in terms of such excess, a unified rate of customs duties is used, taxes in the amount of 30% of the customs value of these goods ”. Accordingly, you can safely receive goods worth up to 10,000 rubles once a week without additional fees. If this limit is exceeded, then upon receipt of the parcel by mail you will be asked to pay 30% of the exceeding. That is, if you bought goods for 11,000 rubles, you will need to pay 30% of the “extra” thousand – only 300 rubles only. Plus, depending on the quality of the customs inventory issued by the seller, they may take 250 rubles for customs clearance from you.

Do not order a lot of identical goods – at customs they may be suspected that you are going to resell them. A few inexpensive USB flashes are unlikely to pay attention, but the huge packaging of the same cell phones-most likely.

You also definitely need to familiarize yourself with the list of items prohibited for shipping. It can be found on the website of the Russian Post: RussianPost.ru/RP/Servise/Ru/Home/Postuslug/Goodslist

There are many cases when customs turned a blind eye to prohibited goods, but it is still better not to contact them. And then it turns out that good, that the seeds of some exotic flower are equated with narcotic substances, collectible knives-with cold weapons, and a brand with the image of Hitler contributes to the promotion of Nazism.

Forbidden lists also exist in online stores. On ebay, for example, a strict ban on the sale of tobacco is introduced. By the word “tobacco” you will find many collectible packages, but actually tobacco – no. The same can be said about alcohol: in the description of a sealed rare bottle of vodka, anyone will note that it sells it precisely because of the bottle, and not because of the contents.

Russian Post 2010

We must pay tribute to the modern Russian mail: it has become more or less civilized, and frightening stories about the quality of service are no longer so often. And about five years ago, people had to refuse a subscription to their favorite magazine, since the postman stubbornly put a stamp for the very place where the disk was invested every month. One awkward movement of the hand – and a funny bag with brilliant fragments reached the addressee.

Now the parcels come to damaged, as a rule, because they are initially unwindedly packaged. When you order a laptop, and in the department a picture shake the contents of the bag on the floor, of course, it becomes uneasy. However, prudent sellers do not spare foam, and the technique from falls does not suffer.

We have already talked about the delays that arose this year. Unfortunately, they still remain a problem. The parcels that used to reach Europe in two weeks are carried out on the way for about a month, and departures from America, which used to go, are now delayed for two, or even more.

Of course, if the package is lost, you can try to find it. Recently we tried to find a custom letter sent from Moscow to Saratov. The procedure is this: you need to take a copy of the receipt from the person who sent the letter to come to the post office with it, write a statement about the loss there-and after some time you, theoretically, should inform you where the envelope is located. However, there is usually no particular benefit from such a wanted list, so the best that you can do is wait. Parcels from abroad can be delayed for a long time, but in the end they will still deliver the addressee. Successful purchases!